The worst day ever in my life by going to this auto place for a simple car inspection. I recently moved to Quincy and picked this place as recommended by my families. Now I am not just disappointed, but extremely angry and disgusted by this place. It is a snowing day in Boston , I called this place before going to make sure they do have people on site for car inspection. When I arrived, the office door was closed, and all the garages doors are closed, though I clearly saw at least 3 people in the office and they saw me as well. I was polite enough not to disturb them by knocking the door and was standing in the rain/snow right in front (but outside) and called them again. The lady picked the call and looked like she came out but actually instead of opening the office door where I was right outside, she turned around and disappeared. I was still standing in the snow/rain waiting until I figured out that she may came out from the garage side. So I took the chance and went to the other side; couple minutes later she came out. By then I had been in the rain/snow for 15 mins; I kept asking her where shall I go in both Chinese and English, since it is snowing and raining hard. She looked like she had no idea what she was doing and she kept saying in English that it was because it was too cold...I guess she meant because it was so cold so they didn't open any doors...but excuse me, am I not cold by standing in the rain the past 15 mins; and why are you still letting me standing outside like this without pointing to me where shall I go first as your customer??????? Then she asked for my key and started moving my car, again still not telling me where shall I go. Eventually she pointed at a side door at the garage and told me I could go there...I thought it was a door to the office, then I found she just dumped me in a crappy garage with all the tools and the guy who was inspecting my car right there. Of course, I was very unhappy and can't wait to get out of this place asap. The guy asked me very rudely "tong xing zheng" which in Chinese means the authority to drive, so I gave him the drive license...he shouted at me again "not this one!!!", then I figured out he meant the "registry".....you can imagine how I felt at the moment after all these.....While I was texting my families, I found my car was gone, I guessed the inspection was done. Of course, no one told me at all. So I asked the guy who did the inspection and said where is my sticker and how much is the eservice? He started accusing me having attitude.....of course, we ended with a fight as you can imagine..... he even threatened that if I was not a girl, he would just beat me.......okay.....well, I start wondering if I am in the United States or some brutal areas in China (btw, I am a Chinese, I am very familiar with the Chinese services back in China, but even for someone like me who are used to such, it is still very hard for me to experience such in the US. No mention, these days, the service has improved in China so much and even back there, I won't be treated like a such.....honestly, I don't feel I was treated like a human being since the moment I standed in the rain/snow while they saw me right there.... ）
Darren is knowledgeable and honest about the cars he works on. If you are looking for a mechanic who can give your car the best treatment it deserves, then look no further!
DO NOT GO!!! Wouldnt inspect my truck because the tint was .4 percent illegal. Easily could have been his machince thats wrong since ive had the tint on my truck for 2 years and it has passed two other times.
Do NOT!! ever go here unless you really want to ruin your feeling and waste your money and time. He is very rude and doesn't know what he is doing. He will overcharge you like you've never been overcharged like that before. I had to wait more than an hour but what I've got was his inappropriate attitude. Although it is two blocks away from home, I will NEVER ever go here again.
I came in for a inspection and the guy I believe the owner had a bad attitude. I had a question regarding registration and he immediately cut me off and started to yell at me. I told him he shouldn't yell and he is rude and he told me to get the Fxxx out! I was shocked! Don't come to this place!
D W Auto Services is a US Car Repair based in Quincy, Massachusetts. D W Auto Services is located at 169 W Squantum St, Quincy, MA 02171, USA.
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