this is my second time coming to this laundromat, only because i’m waiting for the washer in my apartment to get fixed. Both times I have come here, the attendant (female the first time and male the second time) were both very helpful and friendly to myself and to the others. although this might not be a high-end laundromat (idk if those even exist) it fulfilled the job I needed it to do, CLEAN MY CLOTHES! I have no complaints, except that currently the LARGE dryers just have people clothes sitting in them and no one can use them. They should be removed by the staff so other customers can use them (or these people need to come get their clothes). Overall I’ve had no issue.
For the past 4 weeks Ive been going to this laundry and EVERY TIME employees take over the 1st 5 dryers. Always wondered why. Well those 5 dryer actually are the only ones that work. The others which I spend well over $10 trying to dry my clothes on high but sprews low heat SUCKS... Asking the ladies to let u use them is a waste of time.. they act as if the dont understand english... WASTE OF MONEY!!
Also, I don't know if it's the pipes, the washing machines, the dryers, or just Quincy water; but if you don't use a large amount of heavily scented dryer sheets, your clothes come out smelling indescribably unpleasant (as I discovered, when I recently switched to a hypoallergenic, unscented dryer sheet)
Note: He seems to be nicer only to women to whom he can flirt with.
The weekend (male) attendant here very rude! He speaks to patrons like that the patrons are not so important for the business. I've seen seen him say to several customers that they should, "go somewhere else if they don't like it". He does this especially to foreign customers, who basically has limited capacity to argue. When he argues, he is always quick to point to the customers about about the written rules for this laundrymat and really it off to them like they can't read. This attentant is very disrespectful to customers. Why is he remained employed here? After witnessing too much rudeness at this place, I am not going back to use wash n' dry. I'll take my business somewhere. This place doest deserve my money. Also, to those of you are reading this post, you won't find an email address to send your complaint to. So, if you observed something rude on this place, post it so everyone can see it. I'd give this place a zero star.
The attendants I've dealt with, have all been nice (I go every Friday, after work....between 4:30 and 5:30). But the equipment is awful. Not enough large washers. Not enough functioning dryers.
Very clean...friendly and helpful attendants!!!
Wash N Dry is a US Laundry based in Quincy, Massachusetts. Wash N Dry is located at 234 Hancock St, North Quincy, MA 02171, USA.
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