AmandaThe store manager was very rude and loud with me when asked if I could take several items off that I had on a Layaway and put them back on. I went in to pick up a Layaway that was due and explained my situation to the manager that I did not have enough money to get all the items off, and if I could take some items off enough items so that I could pay for the Layaway with the amount of money that I did have and put the items that I took off back on Layaway so my kids could have these items that they needed. Her exact words to me in a loud stern voice was ABSOLUTELY NOT!! and just walked away. I was so embarrassed and felt like crying because there were other customers in the Layaway line who witnessed her do this and yell at me and speak to me like I was trash. I’ve seen them accomedate other costomers several times Before when they need to extend a Layaway or take something off and let then put it back on Layaway. Or maybe because I wasn’t the same skin color as her that she treated me like trash and with no respect. i will never shop at this Marshalls again and this store Manager could benefit from a Customer training / sensitivity training class.
The cashier was pleasant and sociable. The items in the store was easy to find. The prices were reasonable. I would recommend that it's a very good place to shop.
Quincy Ma 02170
Great selection of Polo shirts!! Totally satisfied.
141 Newport Ave
Store Manager Amanda ( was refused her last name when asked
Just because someone has a title behind their name doesn’t give them the right to treat and speak to other poorly.
Love the shoes and the unpredictable food section can score you imports, sauces, infused oils, gluten free and ethnic cookies, spices & more.
Marshalls
It is a great place to go to purchase. I love it.
Marshalls is a US Department Store based in Quincy, Massachusetts. Marshalls is located at 141 Newport Ave, Quincy, MA 02170, USA.
Please contact with Marshalls using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Marshalls opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.